Episodes
Monday Apr 15, 2024
Monday Apr 15, 2024
Join host Mark Roe for a thought-provoking conversation with Dr. Kathy Bishop, an Associate Professor in the School of Leadership Studies at Royal Roads University. Dr. Bishop, an expert in values-based leadership, sharing insights on integrating values into daily operations, shaping organizational culture, and fostering leadership growth.
Don't miss this exploration of leading with purpose in today's complex world. Tune in to "Leading with Purpose: A Conversation on Values-Based Leadership with Dr. Kathy Bishop."
Tuesday Mar 19, 2024
Tuesday Mar 19, 2024
Join host Mark Roe in a lively conversation with Allison George, affectionately known as "the wizard of fun," as she shares her unique journey from growing up on the golf course to becoming the General Manager at Toad Valley Golf Course. Discover the dynamic and diverse career experiences that have shaped Allison into a leader in the golf industry.
In this episode, delve into Allison's strategies for success, including how she strengthen Toad Valley Golf Course by introducing innovative programs to the public and staying ahead with modern marketing content. Explore the top components of fun that can transform golf clubs into vibrant community hubs. Listen in as Allison discusses the challenges and barriers she faced in maintaining a fun atmosphere and how she integrates the element of fun within her team. Gain valuable insights into strategies that can be implemented to highlight and focus on fun, ensuring a positive and engaging presence in the golfing community.
Tee up for an insightful episode that not only explores the fun side of golf but also offers practical advice. Join us for "Swinging Success: The Fun Factor in Golf Clubs with Allison George, the Wizard of Fun.”
Wednesday Feb 28, 2024
Fairways to Leadership: A Coach's Journey with Salimah Mussani
Wednesday Feb 28, 2024
Wednesday Feb 28, 2024
Join host Mark Roe in an engaging conversation with Salimah Mussani, the current Head Coach of the Women’s National Golf Team. Born in Ontario, Salimah's journey from being a standout golfer at Stanford University to a successful professional on the Epson and LPGA Tours is captivating. In this episode, delve into Salimah's remarkable career and her transition from player to coach.
Discover the challenges Salimah faced on her path to becoming the Head Coach of Team Canada's Women's golf team. Gain insights into the intricacies of coaching at the highest level and the importance of staying involved in continuous skill development. Whether you're a golf enthusiast or interested in leadership and coaching, this episode offers a fascinating look into the world of competitive golf and the invaluable role of coaching in shaping champions.
Tune in to "Fairways to Leadership: A Coach's Journey with Salimah Mussani" for an inspiring and insightful conversation that transcends the boundaries of sports and leadership.
Thursday May 18, 2023
How to Be a Powered On Pro
Thursday May 18, 2023
Thursday May 18, 2023
The relevancy of the PGA Professional is no more important than it is today. In this energy filled episode, Golf Industry Guru co-founder James Cronk describes what he means by a 'powered-on pro' and the leadership traits and characteristics of the modern day professional. James and host Mark Roe dive into the challenges facing today's leader, how your club become the employer of choice in your market, the evolution of the role of a PGA member, the opportunities in a post-COVID workforce, and much more. Don't miss this invigorating episode that is bound to give you the motivation, energy, and tips and tricks to elevate your role in the industry and beyond.
About James Cronk
James Cronk is a club industry leader with over 30 years-experience in the golf and service industry. He has presented keynote sessions and workshop seminars at major golf industry events around the world, including the NGCOA National Conference (16 times), the Asia Pacific Golf Summit (6 times including India in November 2019), the European Golf Business Conference (3 times including Portugal 2020), the CMAA World Conference (twice) and many more. In 2022 he was the keynote speaker at the Australian Club Managers Conference in Melbourne.
A former golf professional and club manager, James’s has real life experience in the industry, and his success as a leader is evident in the recognitions bestowed upon himself and his teams, including his facility being recognized by Golf Digest as having the ‘5th Best Customer Service in North America’ and being rated by BC Business Magazine as one of British Columbia’s ‘Top Ten Employers’.
His company CRONK GROUP helps clubs and organizations achieve their goals and increase their profits by improving their systems, their service, and their people. In 2022 James and his business partner Scott Masse launched GOLF INDUSTRY GURU, a global on-line training platform for golf clubs featuring tools, tips, templates, videos, and blogs from many of the world’s leading golf and hospitality industry gurus.
Wednesday Apr 26, 2023
The Details Behind a Decision on the Course and in the Boardroom
Wednesday Apr 26, 2023
Wednesday Apr 26, 2023
Former LPGA pro, former director of business strategy at Topgolf, graduate of Yale, and current founder and CEO of SportsBoxAI, Jeehae Lee joins us with host Mark Roe. We uncover how Jeehae uncovered the need for SportsBoxAI in the golf industry, the importance of positive change for the golf industry moving forward, her early experience moving from the LPGA Tour to the boardroom and being the only female in the room, making data driven decisions with your athletes, how SportsBoxAI and other technologies are critical to the core of the PGA professional, and so much more.
About Jeehae Lee
Jeehae Lee is a former professional golfer on the LPGA Tour and an executive in the sports media entertainment industry. As the Founder & CEO of Sportsbox.ai, Jeehae is building products using 3D motion analysis technology that will transform the way people learn and improve skills in sports, starting with golf.
Prior to founding Sportsbox, she led strategy and new business development for various divisions at Topgolf, including Toptracer. Jeehae has a BA in Economics from Yale and an MBA from The Wharton School at University of Pennsylvania.
Wednesday Mar 08, 2023
The ’Crazy’ Ones
Wednesday Mar 08, 2023
Wednesday Mar 08, 2023
He was a former keynote speaker at Tee Talks Live in 2019 in Halifax and is back by popular demand. He's a global innovation strategist, a best selling author, recognized as Edify's Top 40 Under 40, in 2021 was named Forbe's best virtual speaker ever seen...welcome to this week's guest, Shawn Kanungo. Back with our incredible host from TSN, Mark Roe, we get Shawn's spin on Steve Job's 'crazy one's' concept, what went wrong with companies like Sears and Blockbuster, the consequences of maintaining status quo for PGA professionals at their club, facility, or business, how PGA of Canada leaders can unleash their innovation, where Shawn goes for innovative ideas, and so much more.
Wednesday Feb 15, 2023
Breaking Glass Ceilings with Suzy Whaley
Wednesday Feb 15, 2023
Wednesday Feb 15, 2023
In this episode, we sat down with the glass ceiling breaking, mover, shaker, and all things epitomizing a PGA Professional, Past President of the PGA of America and President, Golf Nation - Suzy Whaley. Host Mark Roe from TSN chats with Suzy about evolutions she has seen in the role of a PGA Professional, being a role model for young women in the profession of golf and what ally's to do to create a more inclusive environment. They also discuss how Suzy has been able to navigate a hectic schedule and what PGA professionals can do in today's burnout type world, how PGA professionals can be at the helm of retaining golfers post-COVID, making golf a more viable employment opportunity for today's youth and incoming workforce, and disruptions currently facing the golf industry. That and so much more with the one and only, Suzy Whaley.
About Suzy Whaley
Recognized in 2019 as one of GOLF’s “Top 100 Teachers in America,” Whaley's resume includes:
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Golf Digest Top 50 Instructor
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LPGA Top 50 Instructor
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Two-time Connecticut PGA Teacher of the Year
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10-time Golf Digest State Teacher of the Year
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U.S. Kids Golf Master Kids Teacher
Wednesday Feb 01, 2023
Wednesday Feb 01, 2023
Fresh off a championship run this past December/January in Halifax with Hockey Canada's World Junior Men's team, we sat down with Head Coach Dennis Williams to talk leadership in this episode. Host Mark Roe from TSN talks about he as a leader responded after the opening night loss to Czechia, getting the most out of your team and a group of individuals, managing different personalities and the changes in 'today's' generation, career highlights and low lights and how he responded and persevered even through the tough times, the importance of culture, and how he as a coach and leader focuses on being better every day.
Whether you are teaching and coaching or leading a team on the operations side of golf, this podcast is a can't miss episode. Everything from performance to culture and leadership and everything in between, we were thrilled to connect with Dennis fresh off this event that brought the nation together.
About Dennis Williams:
Dennis Williams, 43 (8/14/79), is in his sixth season behind the bench as Silvertips head coach and second season as general manager. Under Williams, Everett has earned four U.S. Division titles, three Conference regular season titles and a Western Conference championship, as well as success in the classroom and on the international and professional stage. Williams presently has a record of 203-66-11-11 behind the bench in his WHL career, earning his 200th career win on Oct. 12, 2022. He was promoted to the dual position of general manager and head coach on Jul. 12, 2021. And of course, he led the World Junior hockey team to a gold medal this past holiday season in Halifax.
Wednesday Jan 18, 2023
Uncovering the Potential Future for Golf
Wednesday Jan 18, 2023
Wednesday Jan 18, 2023
In this episode, host Mark Roe connects with a legend in the golf industry, former CEO of the PGA of America, Joe Steranka. Joe discusses the evolution of golf during his time as CEO from 2005-2012 and the changes since then. Joe coins professional sport as the 'the original reality TV’ and talks about how can golf capitalize on this at a local level with the PGA professional leading the way. From reality tv to marketing and more, Joe shares just a glimpse of his expertise and the opportunity for PGA professionals to be at the helm of leadership and innovation for golf.
About Joe Steranka
Steranka Sports + Strategy is the strategy practice of Buffalo.Agency. Headquartered in the Washington, DC suburb of Reston, Va, and conveniently located near Dulles International Airport, Buffalo connects upscale sports and lifestyle brands with discerning audiences around the world.
Steranka Sports + Strategy led by Joe Steranka, CEO of the PGA of America from 2005 to 2012. Recognized for contributing to golf’s return to the Olympics, Steranka also led the global development of the PGA brand and built media platforms to elevate the Ryder Cup and PGA Championship. His near 40-year career in sports includes work with the NBA’s Cleveland Cavaliers and Washington Bullets, and sports agency ProServ where he directed communications strategies for Michael Jordan, VolvoTennis, Jimmy Connors, Major Indoor Soccer League and the late Payne Stewart.
Thursday Dec 15, 2022
Why You Need to Become a Serial Dissenter
Thursday Dec 15, 2022
Thursday Dec 15, 2022